Government of Jamaica

Frequently Asked Questions

Find answers to some frequently asked questions here. 
If you don't see an answer to your question, you can send us an email. 

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Starting July 1, 2025, eligible "private sector" mortgagors can apply for their 2017 contributions refund. These refunds were previously reversed from their loan accounts, effective January 1, 2025, and posted to their savings accounts for possible refund in hand.

You can get back your total contributions if you fall in any of the following categories Retirees Invalidity Pensioners Expatriates who are leaving the island Agents/Nominees of deceased contributors This is called Special Contributions Refund (According to Section 22 of the NHT Act).

All contributors qualify for a Regular Refund. A Regular Refund of each year’s contribution is paid out in the eighth year after the contribution was made.

A contributor who has already received contributions refund from the NHT remains eligible for a loan benefit, once contributions payments are current.

Turnaround time for refund is 15 days

All refunds will be credited to the credit card used during the transaction.

Persons who qualify for a Special Refund are : Retirees Invalidity pensioners Migrating expatriates Agents of deceased contributors A Special Refund gives you access at one time, to all the contributions you have made to the Trust.

There will be some specific legal fees which you will be required to pay to enable us to not only register your name(s) on the Title as owner(s) of the property, but also the mortgage loan. These fees are approximately 3% of the sale price, and represent half costs for stamp duty and registration. (N.B. The 3% is based on the Stamp Commissioner’s assessment of the value of the property, and the cost to register the mortgage loan may vary depending on the Institution from which you will be obtaining the loan)

(a) You must be a first-time homeowner, and currently making contributions to the Trust. However, for more details of the eligibility requirements you may either visit the Customer Service Department at the nearest Branch Office, or visit the Loans section of the website by clicking on the  “ Loans”  link in the menu for more information. N.B. If you are not qualified for a NHT loan, you may still be allowed to purchase a property; however, we will not grant you the loan. Financing must therefore be sought from another source. (b) You may use the Fifteen (15) Plus Loan to purchase a property being sold by Private Treaty provided: the previous NHT loan was obtained at least 15 years ago; you are not currently a home-owner; your current non-home -owner status is not as a result of failure to meet NHT’s required mortgage payments. (c) If you are successful in bidding on more than one property, you will be allowed to purchase these properties, subject to proof that you can afford to pay for each one. However, we will grant you a mortgage loan on only one (1) property, if you are eligible for a non-home-owner’s loan or a loan as outlined at item (b) above.

Vacant possession is not guaranteed. If the unit is still occupied by the previous owner(s) or is tenanted, upon receipt of Letters of Possession from the Trust, you will be responsible for ensuring that the property becomes vacant by serving a notice to quit on the occupants, and pursuing Court action for recovery of possession.