Government of Jamaica

Frequently Asked Questions

Find answers to some frequently asked questions here. 
If you don't see an answer to your question, you can send us an email. 

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If you are an overseas contributor, your contribution is quoted in the currency of the country which you are working. Your payment will then be converted to local currency at the prevailing rate set by the Bank of Jamaica on the date the payment is processed.

Turnaround time for refund is 15 days

Your first payment is due immediately upon registration. Thereafter, voluntary contributions are due by the last day of every month and must be paid no later than the 15th of the following month.  For example, voluntary contributions for the month of September are due September 30th but must be paid by October 15th to avoid penalties.  

All refunds will be credited to the credit card used during the transaction.

Persons who qualify for a Special Refund are : Retirees Invalidity pensioners Migrating expatriates Agents of deceased contributors A Special Refund gives you access at one time, to all the contributions you have made to the Trust.

All contributors qualify for a Regular Refund. A Regular Refund of each year’s contribution is paid out in the eighth year after the contribution was made.

Payments are only accepted in Jamaican Dollars (JMD) , therefore you would need to convert same to the JMD equivalent.